The post Aquarium de Paris: How the customer experience becomes a magical journey through the ocean appeared first on Regiondo.

The post How the BikiniARTmuseum became a hip hotspot appeared first on Regiondo.

The post How Nixe Boat Hire sells boat tours with Regiondo booking system appeared first on Regiondo.

The post How SUP Lass Paddling Adventures found their perfect booking solution appeared first on Regiondo.

The post How Insider Tour maximises sales with OTAs appeared first on Regiondo.

The post How Le Noghere transformed their family farm to an Alpaca Wonderland appeared first on Regiondo.

The post How Cruise Loch Linnhe maximises sales with OTAs appeared first on Regiondo.

The Problem

General Manager Alex Thomson realized that business was going well when the day-to-day administrative workload became untenable. He and his team were sending multiple emails to potential customers to confirm dates and times, and he decided to find an online booking system that would make their lives easier! 

Implementing Regiondo

When researching different options in 2016, Alex chose to give Regiondo a shot and spoke to the sales team to see how he could get started. Airgasmo were up and running in no time with help from the Regiondo onboarding team.

The Results

Online bookings increased dramatically immediately after implementing Regiondo. Clients were able to buy tickets 24/7 from around the world and they can choose which date and time slot suit them best – saving time for everyone involved!

Regiondo also allowed the Airgasmo team to control all of its distribution channels through one platform. This means sales from external distributors such as Viator, Jochen Schweizer, and Groupon, and, with Regiondo’s system, all bookings are displayed on one dashboard – providing a high-level overview. 

Alex also realized that he can sell ‘add-ons’ via his online booking system, which led to a further increase in both customer satisfaction and sales. 

The post How Airgasmo Expanded its Market Reach with Regiondo appeared first on Regiondo.

The Problem

Before the implementation of Regiondo, bookings, resources such as boats and skippers were organized via Excel. The Hamburg City Sailing would input data into a spreadsheet, which often led to errors and duplications. What’s more, management of the sailing boats was also done manually, which often meant limited flexibility and delays that impacted customer satisfaction. 

Implementing Regiondo – Pros and Cons

Jürgen was kind enough to also share his opinion about the advantages and disadvantages of using Regiondo. Here’s the summary: 

PROS:

• Real-time availability – booking slots update automatically as new sales are recorded
• Customer database to keep track of contact details and notes
• Multi-user so everyone on the team can use it without much training
• Possibilities for process automation using Zapier

CONS:

• No independent employee administration tool

The Results

The online ticket shop enables customers to book 24/7 and receive instant confirmation – no more going back and forth with emails. Resource management was also a huge benefit. The sailing boats were assigned to specific tours, which helped the team to organize availability and prevent overbookings.

“It works and it’s everywhere!”

 Jürgen Jacobs, CEO 

And the best bit? Jürgen can access Regiondo anywhere, anytime, and with any device – even from the sailing boat! 

The post How Hamburg City Sailing Uses Regiondo to Organize Their Business appeared first on Regiondo.

The Problem

Using his extensive network of contacts, Helmut was able to hit the ground running. As word spread about Ingoldstadt’s first grilling school, he received more and more booking requests. It quickly became apparent that managing booking confirmations offline wasn’t sustainable, an online solution was needed. He desperately wanted to have an easy overview of all the bookings and needed an online solution to help him.

Taxes can be an absolute pain, and gathering all of the correct information for the local tax office can be incredibly time-consuming. Helmut wanted software that would simplify this process and save time that could be spent promoting his business and expanding his client base.

Helmut also had an eye on the future. He planned to sell merchandise to his clients that would help them show off their newfound skills. Any solution that allowed him to incorporate selling add-ons into the booking journey would be a great benefit. 

The Solution

When it came to choosing the right online booking solution, Helmut decided to try Regiondo. Why? Jochen Schweizer, the market leader for experience vouchers in Germany, also uses the software – a pretty good endorsement!

The first step was an initial sales consultation which allowed Helmut to layout Ingolstadt Grillschule’s requirements. With the help of Regiondo’s team, he decided on which pricing plan would be most beneficial and then took advantage of its free trial. 

The onboarding process allowed for 1 on 1 training and access to a wide variety of online sessions on each of the features Regiondo has to offer. Helmut decided to integrate the Regiondo booking widget within his own webpage, providing a clear and easy booking path for his clients. The next step? Uploading all the Grillschule’s offers so that people can book! 

Connectivity comes next.  With Regiondo’s Channel Manager, Helmut could increase his sales reach by connecting with over 200 sales channels like Google Reserve and Tripadvisor. 

Once the offers are up and running, Helmut can take advantage of the marketing and reporting capabilities. Not only can Regiondo automate and centralize all client communications, but it can also connect ticket shops to various social media channels – increasing awareness of the brand. Regiondo’s Google Analytics and E-Commerce Tracking feature also provide ways to continuously improve online performance – leading to more bookings.

Many online reviewers praise Regiondo’s reporting capabilities. From real-time statistics to revenue reports, Helmut is able to make relevant business decisions based on in-depth and concrete data.

The Results

Helmut was delighted to have found a solution that gave him an overview of all of the courses he offered and who had booked for when. Not only does the Regiondo calendar provide a great summary of bookings but it also shows plenty of relevant details – and is lovely to look at! What’s more – all invoices from bookings made via Regiondo’s system provide all of the information required by the tax authorities, making Helmut’s life a lot easier!

As the Ingolstadt Grillschule gained more and more popularity, Helmut needed to use his time wisely. He was impressed that any changes he had to make to his booking platform could be implemented very quickly. If he ever had any questions, the friendly support team members were also there to help. 

By using Regiondo as his online booking system, Helmut and the Grillschule experienced 100% revenue growth in their first 12 months. 

Looking to increase your revenue? Book a demo now and one of our fantastic team members will guide you through how we can be of assistance!

The post How Ingolstadt Grillschule Doubled Revenue with Regiondo appeared first on Regiondo.

The Problem

The company started with 1 vehicle and grew to own a fleet of 35 cars, able to accommodate up to 140 people. Unfortunately, their way of working did not match their rapid business growth! Calendar apps and spreadsheets were used to record all reservations, and long email threads were written to discuss and confirm bookings. The time had come to upgrade to a more efficient and professional booking system. 

With more inventory to sell than ever and limit sales capacity, the management team was unsure how they could expand their market reach. Their employees were working non-stop on administrative tasks and confirmations so there was no time to focus on outbound sales, nor the reporting capabilities to derive business insight. 

Trabant Berlin has a huge variety of tours and equipment on offer. However, with no central system in place, the team was not able to take advantage of its diverse products and struggled to adequately explain their offerings to potential customers. 

The Solution

When the time came to choose an online booking system, Head of Marketing Katerina von Krieke decided to go with Regiondo. 

The first step was an initial sales consultation which allowed Trabant Berlin to lay out their requirements. The Regiondo team helped Katerina to decide on a pricing plan which corresponded with their needs and budget. 

Then came the free trial! This gave Katerina the chance to see if she found the software intuitive and the right fit for her company. The onboarding process allowed for 1 on 1 training and access to a wide variety of online sessions on each of the features Regiondo has to offer and helped with uploading all of Trabant Berlin’s packages.

With Regiondo’s Channel Manager, tour companies are able to expand their sales reach by connecting with over 200 sales channels. The next stage of the implementation process was to connect existing accounts from online marketplaces such as Viator, Google Reserve, and TripAdvisor.

Regiondo also provides clients with the opportunity to include several different languages on their booking system. Once Trabant Berlin’s offers were uploaded to the system, they were able to select the ‘translation’ option to their desired languages. 

Once the offers are up and running, the next step is to take advantage of marketing and reporting capabilities. Not only does Regiondo automate and centralize all client communications, but it also connects ticket shops to various social media channels – increasing awareness of the brand. 

The online review system allows tour operators to collect reviews directly from customers and encourage TripAdvisor feedback. Google Analytics and E-Commerce Tracking also provide operators with ways to continuously improve their online performance. The in-depth reporting features allow tour operators and activity providers to make relevant business decisions based on concrete data. 

The Results

The team at Trabant Berlin appreciated the simplicity of Regiondo. The ability to confirm bookings with a couple of clicks was a life-saver that allowed the team to spend more time enhancing their product offering. 

Connecting to the Regiondo Channel Manager was one of the top features for Trabant Berlin. The ability to connect with all major booking partners led to increased growth in revenue and market reach. Receiving all bookings from partners through the same system allowed the team to work more efficiently 

The wide array of reporting options available on Regiondo gave the management team an in-depth overview of the business. By analyzing all of the data available, they were able to take the right actions to boost their sales even further.

Using Regiondo has allowed the team at Trabant Berlin to clarify the services that they are providing to clients. They have a clear overview of what tours are offered when, and are able to succinctly sell their products to potential clients..ultimately leading to even more revenue!

Want to see how Regiondo can help your team work more efficiently and increase your market reach? Book a demo now and one of our fantastic team members will guide you through how we can be of assistance!

The post How Trabant Berlin Boosted Online Sales with Regiondo appeared first on Regiondo.